- Itunes 12.5.1 system requirements install#
- Itunes 12.5.1 system requirements upgrade#
- Itunes 12.5.1 system requirements software#
- Itunes 12.5.1 system requirements plus#
Software SoftwareģGB with 1GB additional RAM for every additional 10 techs The following tables list the minimum software and hardware requirements for a database server running Microsoft SQL Server.
Itunes 12.5.1 system requirements plus#
ProductģGB plus 1GB for every additional 10 techs The following table lists the minimum software and hardware requirements for a MySQL database server. No additional database conversions are required.
Itunes 12.5.1 system requirements upgrade#
The version 12.0.0 upgrade converts your embedded FrontBase database to an embedded PostgreSQL database.
The system administrator performing the installation must have write privileges on both the FrontBase and PostgreSQL databases.Īfter you upgrade to 12.0.0, you can upgrade to the latest version. The migration process creates a $WEB_HELPDESK_HOME/temp folder with the associated files. Web Help Desk notifies you about the space required before migration begins.
To automatically upgrade an embedded FrontBase database to an embedded PostgreSQL database, upgrade your software to Web Help Desk v12.0.0 and then upgrade to the latest version.Įxternal FrontBase databases must be manually migrated to the embedded PostgreSQL database. Web Help Desk does not support a FrontBase database. Databaseįor optimal external database performance, run Web Help Desk and a supported external database on separate servers. The following table lists the supported databases. Web Help Desk uses an embedded PostgreSQL database as its standard database. SolarWinds Network Configuration Monitor (NCM) SolarWinds Server and Application Monitor (SAM) SolarWinds Network Performance Monitor (NPM) The following table lists the SolarWinds products that integrate with Web Help Desk. SolarWinds product integration requirements
Itunes 12.5.1 system requirements install#
To increase the max heap memory on a JVM, edit the MAXIMUM_MEMORY option in the WebHelpDesk/conf/whd.conf file.įor other operating systems, install your own JVM and then update the JAVA_HOME option in the WebHelpDesk/conf/whd.conf file to point to your Java installation.
If your deployment will support 20 tech sessions or fewer, you can run Web Help Desk on a system with: Use the following sections to determine the requirements for your Web Help Desk deployment size. The following table lists the supported web server for Web Help Desk. Typeĭo not enable Enterprise Mode on IE This setting forces IE to emulate version 7, which is not supported. Platformĭue to frequent Google Chrome v32 and Mozilla Firefox v32 updates, check the SolarWinds support website for the latest information about compatibility issues between these web browsers and the latest version of Web Help Desk. See Tomcat web applications fail after upgrading to macOS 10.13.x (High Sierra) for a workaround. If you are upgrading your Web Help Desk server to macOS 10.13.x (High Sierra), some Tomcat web applications will fail. ComponentĪdd 1GB for every 10 additional technicians See Port requirements for all SolarWinds Products for a list of all ports required for communication with Web Help Desk. Server hardware and software requirements Hardware For additional information about requirements, see the Web Help Desk 12.5.1 Release Notes. Important: These system requirements define the minimum requirements for Web Help Desk 12.5.1.